Legal
Last updated 18 October 2026
Every design can be fully customised and previewed on your own phone for free. The ₹599 charge only happens when you choose to publish — by that point you've already seen exactly what your guests will see, so we'd encourage you to preview carefully before publishing.
Because publishing delivers the product immediately — a live, working invitation link — in full and instantly, we don't offer refunds once an invitation has been published, except where the invitation itself failed to work as described (for example, it didn't load correctly on a wedding guest's phone, or the opening animation genuinely failed to run).
If your published invitation isn't working — the link doesn't open, the page shows an error, or a core feature like the countdown or photo gallery is broken — tell us within 7 days of publishing. We'll fix it, or refund you if we can't.
If you were charged twice for the same invitation, or charged after a payment failure that you then retried, let us know and we'll refund the duplicate charge.
Email us with your account email and, if you have it, the payment reference from your bank or payment app — see our contact page. We aim to respond within 2 business days and, where a refund is due, process it back to your original payment method within 5–7 business days.